BIOS Master Password

Refund Policy

If the BIOS Master Password we provided you does not work, we ask that you contact us via our live WhatsApp service for real time assistance by our expert staff.

If you have purchased the correct unlock for your laptop, we will unlock it – we are yet to fail.

In the unlikely event of failure, we ask that you contact us via the Support form. We will  refund your investment 100%.

Our refund policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a refund.

To be eligible for a return, you must have previously contacted our Support staff via the WhatsApp Live feature.

To complete your return, we require your invoice & PayPal transaction ID.


Once your refund request is received and approved, we will process your refund via PayPal.

PayPal refunds are processed immediately. Your account will be credited instantly & you will receive email notification of the refund.